Privacy Policy

Island Ostomy & Wound Treatment Center ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at islandostomy.co or contact us for healthcare services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the site.

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and any other details you voluntarily provide through our contact or consultation forms.
• Health Information: Any medical or health-related details you share when requesting a consultation or clinical service.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URLs, collected automatically via cookies and analytics tools.

We use the information we collect to:

• Respond to enquiries and schedule consultations.
• Provide, operate, and improve our website and services.
• Send administrative communications (appointment confirmations, follow-ups).
• Comply with applicable legal and regulatory obligations.
• Analyse website usage to improve user experience.

We do not sell, trade, or rent your personal information to third parties.

Our website uses cookies — small text files stored on your device — to enhance your browsing experience and gather analytics data. You may choose to accept or decline cookies via the banner displayed on your first visit. Declining cookies will not prevent you from using the site, but some features may be limited.

We use session cookies (deleted when you close your browser) and persistent cookies (retained for a set period). Third-party analytics services may also place cookies on your device.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: 242 356-0083
• Website: islandostomy.co